Frequently Asked Questions

Our 14 day trial is 100% free and does not require any credit card information to start. If at the end of your trial you would like to upgrade, great. If not, your plan will automatically be downgraded to the free plan.

No. You get the full featured, unlimited version of our service completely free for 14 days. Once you're ready to upgrade, you may choose a plan which suits your needs.

What is an online booking system? In short, an online booking system is an online interface which enables customers to book the services that you offer in the form an appointment. With an online booking system, businesses and professionals alike are in control of the services and available slots that are bookable by clients. Setting buffer time and configuring recurring appointments is also possible with many systems. Advanced booking systems such as the Aoxio online booking system will also allow for booking pages to be customised and branded.

An online appointment typically refers to exactly that, a booking for a service made via an online booking system. An online appointment could be for a service, such as a dental appointment, for example, a meeting, or any number of reasons. While the booking for the appointment is made online, the actual appointment may take place over the phone, or in person at a later time and date as agreed at the point of booking.

If you want to set up and offer an online booking service for your clients, then you can do that with the help of a free online scheduling tool. You’ll benefit from an online booking page that you can customize with your own branding. Furthermore, with a good online booking system, you will be able to seamlessly integrate and offer an online booking facility via your own website.

Go to your dashboard select 'Settings' then select 'Work Hours'. Make sure the button is blue next to the day of the week. Press 'Add new time'. Choose your start time and your end time from the drop-down menu. You have created 1 block of time for appointments. You may create as many blocks as needed. You must set your available appointment times in increments. For example, start at 9:00 am and end at 10:00 am would be 1 block of time where someone could choose to book you. Start at 10:00 am and end at 11:00 am could be a second block of time someone could book an appointment. Remember you are setting arrival times so the blocks do not have to cover the duration of the service. For companies that need to accept more than 1 booking per block of time, we suggest that you create 30 minute blocks times or stagger the start and end times.

From the 'Settings" select 'Payment Settings'. Enter your Paypal email, your Stripe information or your offline method of payment. Your clients will pay directly to those payment processors. We do not receive any of your payments.

Create a service and add your Zoom Invitation link. When a customer buys they will see a Zoom Join button. They don't need an account with Zoom.

You have to add at least 1 staff member. From your dashboard click 'Staff' then choose '+Create New'.